Fabrizio Ferri-Benedetti, who spent many years as a technical writer for Splunk and New Relic, joins Ben and Ryan for a conversation about the evolving role of documentation in software development. They explore how documentation can (and should) be integrated with code, the importance of quality control, and the hurdles to maintaining up-to-date documentation. Plus: Why technical writers shouldn’t be afraid of LLMs.
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Moreover, the rise of open source technologies provides a pathway for companies seeking to modernize their infrastructure. The open source approach avoids burdensome costs associated
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