First Requirements Become Legally Binding
As of Feb. 2, 2025, the first few requirements of the E.U.’s AI Act are legally binding. Businesses operating in the region that do not
Artificial Intelligence
Homeland Security Department Releases Framework for Using AI in Critical Infrastructure
The Biden administration on Thursday released guidelines for using artificial intelligence in the power grid, water system, air travel network and other pieces of critical
5 Actual Benefits of Conversational IVR for Call Centers
Conversational IVR uses natural language processing and automated speech recognition to understand what customers are saying, typically in the context of a customer support request.
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