Call Center Quality Monitoring: Real-Time vs Post-Call
Consistent, high-quality customer service is a key element of a high-performing call center. The best way to ensure this is through call center quality monitoring.
Technology
DirectML on Arm is here at last, almost
After waiting so long for the first Windows Copilot Runtime tools to arrive, this was a disappointing result, especially as the hang not only locks
Healthcare Technology and Mobile Apps
There was a time when sifting through piles of paper-based medical records was an everyday task for healthcare professionals. Today, however, healthcare technology has simplified
Learn a new language with a lifetime Babbel subscription for 76% off right now
Get a Babbel lifetime language subscription at a big discount right now. StackSocial Learning a new language can be daunting. But right now, you can
Make Better Diagrams With Microsoft Visio Professional 2021, Now $20
TL;DR: Microsoft Visio Professional 2021 for Windows is a professional diagramming tool that helps you visualize data and structures, and it’s now $19.97 (reg. $249)
9 Best Free Project Management Software for 2025
Quick Summary: Project management software (PMS) is crucial for businesses, big or small, to complete the project on time. But do you know which PMS
The paradox of chaos engineering
Chaos engineering involves stress-testing systems by simulating real-world adversities, such as cyberattacks and internal failures. By creating controlled chaos, organizations hope to prepare their infrastructure
How Does The NAR Settlement Reshape the U.S. Housing Market
August 17, 2024, saw major changes in the real estate policies and practices with the NAR settlement. How will these major regulatory changes govern the
Dyson’s latest headphones may look like heavy machinery, but they sound like a dream
Jada Jones/ZDNET ZDNET’s key takeaways The Dyson OnTrac headphones are a great option for people with an out-of-the-box personal style. They’re available to purchase for
Boost your Career with Mindfulness, Leadership, and Professional Skills
TL;DR: Whether you’re a freelancer, an aspiring manager, or a professional who works 9–5, this $39 (reg. $1,200) personal and professional development bundle can enhance
Contact us
Partner with Us for Comprehensive IT
We’re happy to answer any questions you may have and help you determine which of our services best fit your needs.
Your benefits:
- Client-oriented
- Independent
- Competent
- Results-driven
- Problem-solving
- Transparent
What happens next?
1
We Schedule a call at your convenience
2
We do a discovery and consulting meting
3
We prepare a proposal