All 6 Types of IVR Routing and When to Use Each One
Interactive Voice Response (IVR) routing is a way to guide your callers to the best-fit agent, department, or service center to answer their questions, solve
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QoS LLQ Queue Starvation
In the LLQ lesson, I explained that priority queue traffic is transmitted right away before dealing with any other CBWFQ queues. Here’s what it looks
Germany Disrupts BADBOX Malware on 30,000 Devices Using Sinkhole Action
Dec 14, 2024Ravie LakshmananBotnet / Ad Fraud Germany’s Federal Office of Information Security (BSI) has announced that it has disrupted a malware operation called BADBOX
The Impact of Direct Liquid Cooling
New and innovative AI technologies have led to an industry-wide race in accelerated computing and AI infrastructure buildouts. Cloud service providers, enterprise customers, and sovereign
Hacking a car – or rather, its infotainment system
Privacy Our ‘computers on wheels’ are more connected than ever, but the features that enhance our convenience often come with privacy risks in tow 13
a tuning tool for large language models – Sophos News
Large Language Models (LLMs) have the potential to automate and reduce the workloads of many types, including those of cybersecurity analysts and incident responders. But
Microsoft introduces Phi-4, an AI model for advanced reasoning tasks – Computerworld
“The goal with Phi-4 is to explore the efficiency of smaller models while maintaining accuracy,” Microsoft researchers noted in the technical documentation. Microsoft’s Phi-4 competes
Rubrik Turbo Threat Hunting accelerates cyber recovery
As organizations around the world struggle with extended downtime and revenue loss due to widespread cyberattacks, Rubrik announces Rubrik Turbo Threat Hunting. This new feature
US Telco Security Efforts Ramp Up After Salt Typhoon
In the wake of a widespread telecommunications breach at the hands of China, a US senator is proposing legislation aimed at enforcing cybersecurity standards across
AMD data center chips vulnerable to revealing data through ‘BadRAM’ attack
AMD’s Secure Encrypted Virtualization (SEV), meant to protect processor memory from prying eyes in virtual machine (VM) environments, can be tricked into giving access to
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