Frontend Observability uses a capability called Browser Real User Monitoring (RUM) to enable IT and developer teams to quickly identify and diagnose performance issues across browsers, devices, and locations. For instance, RUM identifies anomalies in page load times, core web vitals, and JavaScript or HTTP errors. RUM also provides developers visibility into mobile app performance and mobile user experiences.
“Developers increasingly view end-user experience as essential to an application’s success,” said Kate Holterhoff, senior analyst at industry analyst firm RedMonk, in a statement. “With the shift toward client-side interactivity, they now demand broader insights into user interactions in order to optimize performance.”
Observe is a SaaS platform, and customers deploy Observe agents to collect telemetry data. The agents can collect data from a variety of sources, including infrastructure such as Kubernetes, databases such as MongoDB or Snowflake, and other applications. The agents collect time-series data, logs, traces/spans, and performance data from these various sources and send the data to Observe’s platform. Observe then takes the raw telemetry data, curates and normalizes it, and structures it to make it more easily navigable and usable for troubleshooting by customer teams.
