Privacy Policy

Privacy Policy

for Exotic Digital Access (E.D.A)

Effective Date: 4/1/2024

1. Introduction

At Exotic Digital Access (E.D.A), we are committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes your name, email address, phone number, and other contact details that you provide when you register for our services, subscribe to our newsletter, or contact us.
  • Payment Information: We collect payment details to process transactions for our services. This may include credit card information, phone number, and other related details.
  • Usage Data: This includes information about your interaction with our website and services, such as IP address, browser type, operating system, and pages visited.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track the activity on our website and hold certain information. Cookies help us enhance user experience, analyze traffic, and provide personalized services.

3. How We Use Your Information

We use the collected information for various purposes, including:

  • Providing and Maintaining Services: To deliver the services you request and manage your account.
  • Communication: To send you updates, newsletters, promotional materials, and other information related to our services. You can opt-out of receiving these communications at any time.
  • Improving Our Services: To understand how users interact with our services and to improve their quality and functionality.
  • Security and Fraud Prevention: To protect against unauthorized access, secure our systems, and prevent fraudulent activities.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our business and providing services to you. These providers are obligated to protect your information.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

5. Data Security

We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to the processing of your information. To exercise these rights, please contact us at [Your Contact Email].

7. Children’s Privacy

Our services are not intended for persons under the age of 18. We do not knowingly collect personal information from persons under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Exotic Digital Access (E.D.A)
Jowin Business Centre, Ruai, Nairobi, Kenya
P.O. Box 57766-00200, Nairobi
Phone: +254113665235
Email: info@exoticdigitalaccess.co.ke
Website: https://exoticdigitalaccess.co.ke