Frequently Asked Questions

We offer a wide range of services including Internet provision, cyber security services, software development, website development, and other web services.

We pride ourselves on offering customized solutions, a team of experienced professionals, and a commitment to client satisfaction. Our diverse range of services is designed to meet the unique needs of each client.

You can start by contacting us through our website, email, or phone. We will schedule a consultation to understand your needs and propose a tailored solution.

We accept various payment methods including bank transfers, credit cards, and mobile payments. We also offer flexible payment plans for our services from crypto to paypal.

Tecnologia selectively partners with growing organizations that like applying strategy and budgets to a proven IT process based on standards and best practices – to improve performance and lower risk.

Tecnologia creates and maintains powerful, quiet, and secure IT systems by actively engaging and advising our clients in regularly scheduled Strategic Business Reviews with a vCIO.

Most Tecnologia locations limit new client onboardings to two per month. This approach allows us to institute comprehensive, data-driven quality controls – on the front end – which create increasing operating leverage for our clients throughout the lifetime of the relationship.

Тecnologia is responsive by design. We partner with organizations that appreciate the value of following a standards-based approach to inform the architecture and lifecycle management of their IT systems.

This alignment allows clients to enjoy business optimizing technology that doesn’t require constant, reactive, emergency intervention – so they have more time to focus on growing their business.

We give users direct access to support, which eliminates bottlenecks and allows us to collect data and insights to identify training gaps and recommend system improvements.

Our Service Level Agreement prioritizes client matters and response times by P1, P2, P3, and P4. A significant server or cloud application outage is a P1.

Assisting with a password reset is a P4. Good news: we can set you up with a self-serve password solution, so you don’t have to open a ticket.

The outcome is similar to the concept of compound interest. When you invest in the process over time, both quality of service and responsiveness accrue. Failure to invest (or starting late) makes it impossible to catch up.

Operationally mature organizations in the following verticals:

• Professional
• ServicesCPA
• Legal
• Finance
• Insurance
• Real Estate
• Consulting
• Manufacturing
• Healthcare
• Nonprofit

Our POS system includes inventory management, sales tracking, customer relationship management, and detailed reporting features. It is designed to streamline your business operations.

Yes, our POS system is compatible with various hardware including barcode scanners, receipt printers, and cash drawers.

Absolutely. Our system supports multi-location management, allowing you to oversee inventory and sales across different branches.

Yes, we can integrate various payment gateways to facilitate seamless transactions, including mobile payments and online payments.

We offer comprehensive security assessments that include vulnerability scanning, risk analysis, and recommendations for improving your security posture.

Yes, we provide training programs to educate employees on best practices for cyber security, helping to prevent common security breaches.

In the event of a security breach, our incident response team can quickly assess the situation, contain the breach, and implement recovery measures to minimize damage.

Yes, we assist businesses in meeting compliance standards such as GDPR, HIPAA, and PCI DSS, ensuring that your data handling practices meet regulatory requirements.

We develop a variety of websites, including e-commerce sites, corporate websites, blogs, and custom web applications, all tailored to your business needs.

Yes, we offer website redesign services to improve aesthetics, functionality, and user experience, ensuring that your site meets current standards and trends.